Privacy Policy
This privacy policy describes how swiftcassino.com (“we”, “our site”, “Swift Casino UK”) collects, uses, stores, and protects personal information when you visit our pages, contact support, or interact with features linked from this domain.
By using the website, you acknowledge the practices below. If you do not agree, please stop browsing or adjust your cookie and tracking settings in your browser where possible.
Who is responsible for your data
Information relating to visitors and registered players who use services presented on this domain is handled in line with this policy and any additional notices shown during registration, deposit, or gameplay on connected platforms. Where a separate operator privacy notice applies to your gaming account, that notice governs account-specific processing; this page covers data handled in connection with swiftcassino.com itself.
Data we collect
Information you provide. When you email [email protected], register for an account, complete verification, or use contact forms, we may process your name, email address, date of birth where required for age checks, message content, and documents you upload for identity purposes. Do not send payment card security codes by unsecured email.
Account and transaction data. For registered players, we process username, login history, payments, bonuses, game logs, and responsible gambling settings you enable.
Technical data and cookies. Server logs may include IP address, browser type, pages viewed, and timestamps. Cookies support security, preferences, and analytics where permitted; partners such as payment or game providers may set their own cookies under separate policies.
How we use data
We use data to run the site and player services, verify age where required, process payments, deliver support, meet legal duties, prevent fraud, improve the product, and—if you opt in—send promotional messages. We do not sell personal data to brokers.
Legal bases, sharing and retention
Under UK GDPR we rely on contract, legal obligation, legitimate interests, and consent where required. Data may be shared with hosting, payments, verification, support, analytics, and game partners under confidentiality terms, or disclosed when law demands. Transfers outside the UK use appropriate safeguards.
Information is kept only as long as needed, including statutory gambling and financial retention. We use encryption, access controls, and monitoring; protect your login details and report suspected unauthorised access promptly.
Your rights
Depending on your location, you may have rights to access personal data we hold about you, correct inaccuracies, request erasure where applicable, restrict or object to certain processing, withdraw consent for marketing, and receive a portable copy of data you provided. You may lodge a complaint with the Information Commissioner’s Office in the United Kingdom if you believe processing violates applicable law.
To exercise rights relating to this domain, email [email protected] with “Privacy request” in the subject and describe what you need. We may ask for reasonable verification before acting on sensitive requests. We respond within a reasonable period allowed by law; complex requests may take longer while we review records across systems.
Cookies in more detail
Essential cookies keep sessions secure and remember basic choices. Analytics cookies help us see aggregate traffic patterns without needing to identify every visitor individually. You can block non-essential cookies in your browser; some features may then work less smoothly. Where a cookie banner is shown, your choices are stored according to the options presented at that time.
The site is for adults 18+ only. External links have their own policies. We may update this page; continued use after changes applies to processing described here.
Contact
For privacy questions or to exercise your rights on swiftcassino.com, contact [email protected]. For urgent account security issues, include “Security” in the subject line so your message can be prioritised for review.